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Costs, Organization and Management of Hospitals
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A successful health care unit means meeting patients’ expectations, taking advantage of the latest organizational and technological solutions and, at the same time, providing financial balance. To achieve such a success the units have to put stress on modern methods of management, taking into account the cost analysis, its structure, controlling and caring about income.
It is surprising why it has been so difficult for the hospitals to implement changes in their organization or management in favorable conditions for innovations. Is there any opposition to the innovations, successfully implemented in other companies and enterprises, which makes it impossible to introduce them in Polish hospitals?
Transposing organizational solutions from other fields of economy to medical units is the task not only for the scientists but also for the managers of health care who are responsible for hospitals’ existence and finding a common ground for cooperation with the representatives from the world of medicine. However, the latter must join and support the system of management as all its parts are equally important so, if one single element of the system, seemingly unimportant, is inefficient, the system collapses.
e-ISBN 978-83-233-8027-6
- Tytuł
- Costs, Organization and Management of Hospitals
- Język
- polski
- Wydawnictwo
- Wydawnictwo Uniwersytetu Jagiellońskiego
- ISBN
- 978-83-233-3008-0
- Rok wydania
- 2010 Kraków
- Wydanie
- 1
- Liczba stron
- 240
- Format
- Spis treści
- PREFACE 11
INTRODUCTION 13
PART I. Costs and finances in hospitals 17
1.1. New changes in public hospital funding: The French DRGs (GHS) and their consequences on Low-income patients and social disabilities 17
1.2. Cost accounting and its role in the management of a hospital 32
1.3. The aspect of resources in activity based costing for hospital management purposes 40
1.4. The use of cost accounting systems in health care units in the Lublin area 47
1.5. The role of internal audit in hospitals 52
1.6. Construction of the soft budget restrictions and health unit debt 60
Bibliography 67
PART II. Innovation, organization and management of hospitals 75
2.1. Organizational innovations of hospitals 75
2.1.1. Innovations in hospitals 75
2.1.2. Innovation and organisation in the hospital: a French perspective 84
2.1.3. Organizational innovations in production of hospital service 95
2.1.4. Organisational standards of the endoscopic surgery ward 105
2.1.5. Organisation of one day surgery clinic 110
2.1.6. Information systems and risk management in health institutions. A practice-based approach 114
2. 2. Management of hospitals 126
2.2.1. The application of the process-oriented management concept in improving the productivity of hospital operation 126
2.2.2. Functioning of hospitals after commercialization 133
Bibliography 141
PART III. Human resource, patients’ rights and quality service of hospitals 151
3.1. Human resource of hospitals 151
3.1.1. Perspective of personnel function development in Polish hospitals 151
3.1.2. Interpersonal and intergroup communication process in the hospitals 159
3.1.3. Ethical aspects of competitions on managing position of hospitals 169
3.2. Patients’ rights while quality of medical services 179
3.2.1. Quality of medical services from a point of view of patients’rights 179
3.2.2. Patients’ satisfaction in the medical services quality management – research problems 188
3.2.3. Perspective of patient in managing quality of medical services 195
3.2.4. Quality improvement in hospital using the QFD method 204
3.2.5. Ethical programme of hospitals 218
Bibliography 230
CONCLUSIONS 237
SUMMARY 239
- Format pliku
- ebook
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